Terms & Conditions
Please read these terms carefully before using our platform.
1. Acceptance / рд╕реНрд╡реАрдХреГрддрд┐
By accessing or using Surya Library ("the Platform"), you agree to be bound by these Terms & Conditions. If you do not agree, please do not use our services. Your continued use constitutes acceptance of any future updates.
Surya Library рдХрд╛ рдЙрдкрдпреЛрдЧ рдХрд░рдХреЗ рдЖрдк рдЗрди рдирд┐рдпрдореЛрдВ рд╕реЗ рд╕рд╣рдордд рд╣реЛрддреЗ рд╣реИрдВред рдпрджрд┐ рдЖрдк рд╕рд╣рдордд рдирд╣реАрдВ рд╣реИрдВ, рддреЛ рдХреГрдкрдпрд╛ рдкреНрд▓реЗрдЯрдлреЙрд░реНрдо рдХрд╛ рдЙрдкрдпреЛрдЧ рди рдХрд░реЗрдВред
2. User Accounts / рдЙрдкрдпреЛрдЧрдХрд░реНрддрд╛ рдЦрд╛рддреЗ
To book seats, you must register for an account. You are responsible for maintaining the confidentiality of your login credentials and for all activities under your account. You must provide accurate and complete information.
рдЦрд╛рддрд╛ рдмрдирд╛рдиреЗ рдХреЗ рд▓рд┐рдП рдЖрдкрдХреА рдЬрд╛рдирдХрд╛рд░реА рд╕рд╣реА рдФрд░ рдкреВрд░реНрдг рд╣реЛрдиреА рдЪрд╛рд╣рд┐рдПред рдЕрдкрдиреЗ рд▓реЙрдЧрд┐рди рд╡рд┐рд╡рд░рдг рдХреА рд╕реБрд░рдХреНрд╖рд╛ рдЖрдкрдХреА рдЬрд┐рдореНрдореЗрджрд╛рд░реА рд╣реИред
3. Bookings & Payments / рдмреБрдХрд┐рдВрдЧ рдФрд░ рднреБрдЧрддрд╛рди
- Booking Confirmation: A seat is confirmed only after successful payment verification (instant for BharatPay, manual approval for UTR upload).
- Pricing: All prices are displayed in INR and inclusive of applicable taxes. Dynamic pricing may apply based on seat type, duration, and floor.
- Payment Methods: We accept BharatPay (instant) and manual UTR with screenshot. For manual payments, approval may take up to 2 hours.
- Fraud: Any attempt to use fake UTR or manipulate payments will result in immediate account suspension and legal action.
рднреБрдЧрддрд╛рди рдХреЗ рдмрд╛рдж рд╣реА рд╕реАрдЯ рдХрдиреНрдлрд░реНрдо рд╣реЛрддреА рд╣реИред рдЧрд▓рдд UTR рдбрд╛рд▓рдиреЗ рдкрд░ рдЦрд╛рддрд╛ рдирд┐рд▓рдВрдмрд┐рдд рдХрд┐рдпрд╛ рдЬрд╛ рд╕рдХрддрд╛ рд╣реИред
4. Cancellation & Refunds / рд░рджреНрджреАрдХрд░рдг рдФрд░ рдзрдирд╡рд╛рдкрд╕реА
Bookings can be cancelled by contacting support. Refunds are at the discretion of the management and are generally not provided for used seats. In case of duplicate payment or technical error, a full refund will be processed within 7 working days.
рдпрджрд┐ рдХреЛрдИ рддрдХрдиреАрдХреА рддреНрд░реБрдЯрд┐ рд╣реЛрддреА рд╣реИ рдпрд╛ рдбреБрдкреНрд▓рд┐рдХреЗрдЯ рднреБрдЧрддрд╛рди рд╣реЛрддрд╛ рд╣реИ, рддреЛ рд░рд┐рдлрдВрдб 7 рдХрд╛рд░реНрдп рджрд┐рд╡рд╕реЛрдВ рдореЗрдВ рдХрд░ рджрд┐рдпрд╛ рдЬрд╛рдПрдЧрд╛ред
5. Prohibited Conduct / рдирд┐рд╖рд┐рджреНрдз рдЧрддрд┐рд╡рд┐рдзрд┐рдпрд╛рдБ
- Sharing login credentials or allowing others to use your booked seat.
- Disturbing other users (loud conversations, phone calls, etc.).
- Eating or drinking inside the library (water bottles are allowed).
- Damaging library property, including furniture and books.
- Any illegal or fraudulent activity.
рдЙрдкрд░реЛрдХреНрдд рдирд┐рдпрдореЛрдВ рдХреЗ рдЙрд▓реНрд▓рдВрдШрди рдкрд░ рдмрд┐рдирд╛ рдХрд┐рд╕реА рд╕реВрдЪрдирд╛ рдХреЗ рдЦрд╛рддрд╛ рдирд┐рд▓рдВрдмрд┐рдд рдХрд┐рдпрд╛ рдЬрд╛ рд╕рдХрддрд╛ рд╣реИред
6. Intellectual Property / рдмреМрджреНрдзрд┐рдХ рд╕рдВрдкрджрд╛
All content on the Platform, including logos, text, graphics, and software, is the property of Surya Library or its licensors and is protected by copyright laws. You may not reproduce, distribute, or create derivative works without our written consent.
7. Limitation of Liability / рджреЗрдпрддрд╛ рдХреА рд╕реАрдорд╛
Surya Library shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Platform, including loss of data or profits. Our total liability shall not exceed the amount you paid for the specific booking in question.
8. Governing Law / рд▓рд╛рдЧреВ рдХрд╛рдиреВрди
These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts in [Your City, State].
рдпреЗ рдирд┐рдпрдо рднрд╛рд░рддреАрдп рдХрд╛рдиреВрди рдХреЗ рдЕрдзреАрди рд╣реИрдВред рдХрд┐рд╕реА рднреА рд╡рд┐рд╡рд╛рдж рдХрд╛ рд╕рдорд╛рдзрд╛рди [рдЖрдкрдХреЗ рд╢рд╣рд░] рдХреЗ рдиреНрдпрд╛рдпрд╛рд▓рдп рдореЗрдВ рдХрд┐рдпрд╛ рдЬрд╛рдПрдЧрд╛ред
9. Changes to Terms / рдирд┐рдпрдореЛрдВ рдореЗрдВ рдмрджрд▓рд╛рд╡
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on this page. Your continued use of the Platform after changes constitutes acceptance of the new Terms.
Questions? / рд╕рд╡рд╛рд▓?
If you have any questions about these Terms, please contact us:
admin@sankalplibrary.comWe typically respond within 24 hours.